Limited time offer: 50% OFF + FREE SHIPPING on ALL ORDERS!

FAQ

  • How long does shipping take ?
-99% of orders will be sent within a handling period of 12 to 20 business days
-We have Warehouses in the US, Australia, Europe, and Asia.
-Delivery time is from 1 to 6 weeks
-For the US, the usual delivery time is 1-4 weeks
-For the UK, Australia, and New Zealand, most European, and Asian     countries, the usual delivery time is 2-4 weeks
-100% Secure Shipping via our global partners

  • Can I follow my order?

Yes, you can follow your order by entering your order number Also we provide tracking by email.
  • How can I order?
You simply click on the "Add to Cart" button after choosing the products you want, and then when you're done, you click on the "Cart" icon in the upper right of the screen. After that, you click on the "Checkout", and fill in your details to finalize the order
  •  How are your payment options?

We accept four types of major credit cards (MasterCard, Visa, American Express, and Discover), as well as Apple Pay Through PayPal Payment Getway You Can Pay.

  •  Are my payments secure?

Yes, 100% secured.
- We use the services of the world leader in protecting websites (McAfee). So the website is secure at all times

  • Which countries do you ship to ?

Currently, we do ship worldwide. But in the very unlikely case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order.

  • Where can I find a discount code? 

We send out discount codes, on a monthly basis, or on special events, to those who are subscribed to our email list. If you wish to subscribe, scroll to the bottom of the page and enter your email.

  • What if there is a missing or incorrect product in my order?

For missing or wrongly shipped items, please contact us at help@thenougatstore.com Please quote your transaction reference number  and provide us with a proof. We will be more than happy to reship you the correct item with no extra cost and we will not ask for the item that was wrongly sent to you back! You may keep it as a gift from us.

  • How do I receive multiple item order? 

If you order has several products, It might be sent in separate packages.

  • Is my information kept private?

Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent.